Friday, March 30, 2012



"Give me the number of the air con technician."

...

"I can't get hold of him, help me call and transfer to me."

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"I'm looking for xxx speakers, can you direct me to the sales department?"

*gives direct number*

............

"Hi, i called earlier asking about xxx speakers. I called the number you gave me but nobody is answering, is there another contact number or the showroom contact? Do you know if you carry xxx range speakers?"

*no knowledge of product range* (direct number IS showroom number) ............

"There is nobody picking up the direct number. How can you provide such bad service? I mean your brand is a renowned speaker range and this is the treatment you give customers? I'm going to send an email to the US headquarters to complain. Can i have your manager's email address so i can copy him in the email?"

............ =____=


* my S H A T T E R E D dreams_ 2:56 PM